Terms of Service
Last updated 10 August 2026
These terms apply when you use BundleZoneGH to buy mobile data bundles, hold a wallet balance, or sell bundles through a store. By creating an account you accept them.
1. Your account
You need an account to buy from us. You must give a real email address and phone number, confirm your email, and keep your password to yourself. Anything done through your account is treated as done by you, so tell us immediately at support@bundlezonegh.com if you think somebody else has access.
One person, one account. We may suspend an account that is used for fraud, chargebacks, or attempts to interfere with the service.
2. Buying data
Prices are shown before you pay and include what you will be charged. Most bundles reach the recipient number within seconds. Delivery depends on the mobile network, and a network can be slow or reject a number for reasons outside our control.
Check the recipient number before paying. Data sent to a wrong but valid number cannot be recovered, because the network has already delivered it.
3. Payment and your wallet
Payments are handled by Paystack. We do not see or store your mobile money PIN or full card number. You can pay for each order directly, or top up your wallet and buy from the balance.
Wallet balance is credit for buying bundles on this service. It is not a bank account, it earns no interest, and it is not transferable to another person's account except through features we provide.
4. Failed orders and refunds
If we take payment and the bundle cannot be delivered, the amount goes back to your wallet automatically. You do not need to report it.
If an order is charged but you believe nothing arrived, contact support with the reference shown in your transaction history and we will trace it.
We do not refund a bundle that was delivered to the number you entered, including when that number was entered by mistake.
5. Selling through a store
You may open a store and resell bundles at prices you set. You are responsible for what you tell your own customers, for the prices you charge them, and for handling their questions. We deliver the bundles and record your earnings.
Earnings can be withdrawn to mobile money. We may hold or reverse earnings from sales that turn out to be fraudulent or charged back.
6. Acceptable use
- Do not use the service for fraud, or with payment details that are not yours.
- Do not attempt to access another customer's account or data.
- Do not automate the site in a way that degrades it for others. Use the API instead.
- Do not resell in a way that misrepresents who is providing the service.
7. Availability
We aim to keep the service running at all times, but we do not guarantee uninterrupted availability. Networks go down, providers have outages, and we occasionally take the service offline for maintenance.
8. Limits
Our responsibility for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect losses, such as business you could not do because a bundle was late.
9. Closing your account
You can ask us to close your account at any time. Withdraw any wallet balance first — we cannot pay out a balance after the account is removed. We may close an account that breaks these terms.
10. Changes
We may update these terms. The date at the top shows when they last changed, and continuing to use the service after a change means you accept it.
11. Contact
BundleZoneGH operates in Ghana. Questions about these terms go to support@bundlezonegh.com.