Privacy Policy
Last updated 10 August 2026
This explains what BundleZoneGH collects, why we need it, and what you can ask us to do with it.
What we collect
- Account details — your name, email address and phone number.
- Orders — the bundles you buy, the numbers you send them to, and what you paid.
- Wallet activity — top-ups, purchases and, for store owners, earnings and withdrawals.
- Technical data — the IP address and browser a request came from, used for security and rate limiting.
We never see your mobile money PIN or your full card number. Payments are handled by Paystack, and those details go to them, not to us.
Why we hold it
- To deliver the bundles you order and show you what you bought.
- To let you sign in, reset a password, and confirm your identity with a code.
- To reconcile payments, and to refund an order that could not be delivered.
- To detect fraud, and to investigate a disputed charge.
- To meet the record-keeping expected of a business that handles payments.
Who else sees it
Only the service providers that make BundleZoneGH work, and only the minimum each one needs to do its job:
- Our payment processor — to take payment securely and to pay out withdrawals. Card and mobile money credentials go to them, never to us.
- Mobile networks and our delivery partners — the recipient number and the bundle ordered, so the data can actually be delivered.
- Our infrastructure and email providers — to run the service securely and to send confirmations, receipts and security codes.
Each is bound to use your information only to provide that service to us. We do not sell your personal information, and we do not share it for anyone else's advertising.
If you need the specific providers named — for a compliance review, for example — write to support@bundlezonegh.com and we will provide the list.
If you sell through a store
Your storefront shows the store name you choose. Customers who buy from your store give a phone number for delivery, which is visible to you in your sales records. You are responsible for handling their details properly.
How long we keep it
Account and transaction records are kept while your account is open, and for a period afterwards where we need them to reconcile payments or meet a legal obligation.
Your choices
- See or correct your details — most are editable in your dashboard.
- Delete your account — email us and we will remove it. Withdraw any wallet balance first, as we cannot pay out a balance after removal.
- Stop marketing emails — ask us and we will remove you. You will still receive essential messages such as receipts and security codes.
Security
Traffic is encrypted in transit. Accounts are separated at the database level so one customer cannot read another's orders. Passwords are stored hashed, never in readable form, and two-factor authentication is available in your dashboard.
No system is perfectly secure. If a breach ever affects your data, we will tell you.
Children
The service is not intended for anyone under 18, and we do not knowingly collect their details.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
Questions, or a request about your data, go to support@bundlezonegh.com.